Summary
Work History
Education
Skills
Timeline
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Ta Thanh Thang Nguyen

Campsie,NSW

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Gia Hoi Restaurant through exceptional customer service and strong multitasking abilities. My collaborative spirit and proactive approach to addressing concerns boosted team efficiency, particularly during peak hours, showcasing my ability to lead with both hard and soft skills.

Work History

Waitress

Gia Hoi Restaurant
Campsie, NSW
09.2023 - 03.2024
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Diploma of Hospitality -

Alice Springs College

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration

Timeline

Waitress

Gia Hoi Restaurant
09.2023 - 03.2024

Diploma of Hospitality -

Alice Springs College
Ta Thanh Thang Nguyen